Item ordered not received to date. What must I do?

Please accept our apology for the inconvenience caused.

At DNA-Shift we strive to provide clients with world class customer service, and therefore make use of Fulfillment by Amazon (FBA) for our product deliveries.  

Please contact Amazon Customer Service through the Contact Us link found below, using your order ID which can be found in your order history of your Amazon account:

http://www.amazon.com/contact-us/

Or you can use Amazon's customer service phone numbers:

— U.S. and Canada: 1-866-216-1072

— International: 1-206-266-2992

They are available 24 hours a day, 7 days a week.

================================================

If Amazon cannot address your concern, please reach out to our Help Desk at [e-mail] or locate the support button on our official website and we will do our best to get back to you as soon as possible.  
================================================