We would like to apologize for the inconvenience caused as we understand how important probiotics are for you and your family as part of your daily health routine.
After further investigation the most common causes for the coupon code to not redeem successfully were found to be one of the following:
1.) Each coupon code has been generated as an exclusive type coupon code, which means that you will not be able to use/redeem more than one coupon at a time. Customers trying to redeem multiple coupon codes for a product would only be allowed to redeem one.
2.) All coupon codes setup are in capital letters making it easier and to avoid using lower case letters.
3.) A confusion created between a 0 (zero) and an O (Alphabetical symbol).
4.) When re-ordering, please make certain you are using the coupon code provided for the correct product (similar to the one you have previously ordered).
We are working hard to rectify the problem caused by the listed problems to assist all our valued customers to successfully redeem their coupon codes which we have provided to them.
With the information provided, if you still experience the same problem afterwards, please reach out to our Help Desk through the support button on our official website or by emailing us at firstname.lastname@example.org
If you have any further concerns, please reach out to our Help Desk at email@example.com or locate the support button on our official website and we will do our best to get back to you as soon as possible.